Dynamic Equilibrium ("we," "us," "our") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
When you contact us or engage our services, we may collect:
We collect certain information automatically when you visit our website:
We use collected information for the following purposes:
Therapeutic Privilege: All health information shared during consultations is protected by medical confidentiality and professional ethics codes. We maintain strict security measures to protect therapeutic communications and clinical records.
Health information is stored in secure, encrypted systems separate from general business records and is accessible only to authorized clinical personnel.
We implement appropriate technical and organizational measures to protect your personal information:
We use select third-party services to operate our website and deliver services:
These providers are carefully selected and bound by confidentiality agreements. They process data only as instructed and implement appropriate security measures.
Our website uses minimal cookies:
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Under GDPR and applicable data protection laws, you have the right to:
To exercise these rights, please contact us using the information below.
We retain personal information for as long as necessary to:
Non-essential data is deleted upon request or when no longer needed.
Your information may be transferred to and processed in countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws through appropriate safeguards (standard contractual clauses, adequacy decisions).
Our services are intended for adults. We do not knowingly collect information from individuals under 18 years of age.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.
For questions about this Privacy Policy or to exercise your data protection rights, please reach out through the form on the website.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection supervisory authority.
This policy complies with GDPR (EU), UK GDPR, and applicable international data protection regulations. For jurisdiction-specific information, please contact us.